Fond Goodbye Shows the Y’s Power to Connect

Fond Goodbye Shows the Y’s Power to Connect

Y staff can underestimate the power of simply greeting someone by name, giving a word of encouragement or asking a question. But to members, that kindness goes a long way toward making them feel at home at the Y. Staff at the Macomb Family YMCA discovered that when a member who was moving out of…

The Y is more than just a place to swim, take a Zumba class, or work out in the Wellness Center.  Instead, it’s a place where the physical benefits of being active are enhanced by the real connections made with Y staff, class instructors, and fellow members.

Steve Krankota, membership coordinator of the Macomb Family YMCA in Mt. Clemens, got  a nice letter from member John Huige recently that exemplifies this connection people feel with the Y — how  it’s a home away from home for many members. John and his wife were moving out of state, and took the time to let Steve know how much their Y experience has meant to them.

“Our original sign-up began as a simple New Year’s resolution many years ago, but that casual commitment has grown to be an important part of our lives….We consider many of the people who we met at the Y as good friends,” he wrote.  “For me, many of my visits began with a warm welcome from Erica. From there, I generally take a class from Val, Heather, Izzy, Betsy or Jamie. I would like to extend my special thanks to each of them for putting up with me and hopefully extending my life a few years.  Sue and I have made many friends at the Y who we certainly miss….Finally, Steve, thanks for your friendship and assistance throughout the years.”

Clearly, his experience at the Y had a big impact on John. Y staff taking the the time to ask a question, say a kind word or deliver a dose of encouragement means more than they likely ever realize, and the impact on a person’s health goes far beyond the physical benefits of exercise.